Information on withdrawal from the sales contract

Right to withdraw from the contract

We would like to inform you that you have the right to withdraw from this contract within 14 days without giving any reason.

The deadline for withdrawal from the contract expires after 14 days from:

  1. in which you came into possession of the item or the last item, if the contract concerned the transfer of ownership of many items delivered separately, or the last batch or part, if the contract concerned the transfer of ownership of items delivered in batches or in part,
  2. in which a third party other than the carrier and indicated by you came into possession of the item or the last of the items, if the contract concerned the transfer of ownership of many items delivered separately or into possession of the last batch or part, if the agreement concerned the transfer of ownership of items delivered in batches or in part.

To exercise the right to withdraw from the contract, please inform KEMPLAST S.C. KRZYSZTOF SUSZEK, MARIUSZ BAJER, ul. Kanada 124A 32-650 Witkowice, email: biuro@kemplast.pl, tel.: +48 601 776 143, about your decision to withdraw from this contract by means of an unambiguous statement (e.g. a letter sent by post, fax or e-mail).< /p>

You can use the model withdrawal form, but this is not obligatory.

In order to meet the deadline for withdrawal from the contract, it is sufficient for you to send information regarding the exercise of your right to withdraw from the contract before the deadline for withdrawal expires.

Effects of withdrawal from the contract

If you withdraw from this contract, we will refund to you all payments received from you, including the costs of delivering the goods (except for additional costs resulting from your choice of a delivery method other than the cheapest usual delivery method offered by us), immediately and in any case case, no later than 14 days from the day on which we were informed about your decision to exercise the right to withdraw from this contract. We will refund the payment using the same payment methods that you used in the original transaction, unless you have expressly agreed to a different solution; in any case, you will not incur any fees in connection with this refund.

We may withhold the refund until we receive the item or until you provide us with proof of its return, depending on which event occurs first if the contract concerned the sale of the item.

If the contract concerned the purchase of an item, please send it back or deliver it to us at the following address: KEMPLAST S.C. KRZYSZTOF SUSZEK, MARIUSZ BAJER, ul. Kanada 124A 32-650 Witkowice, immediately, and in any case no later than 14 days from the day on which you informed us about your withdrawal from this contract. The deadline is met if you return the item before the 14-day period expires.

You will have to bear the direct costs of returning the items.

You are only liable for any reduction in the value of the item resulting from using it in a manner other than what was necessary to establish the nature, characteristics and functioning of the item.

The Consumer's right to withdraw from the Agreement is excluded in the case of:

  1. Contracts for the provision of services for which the Consumer is obliged to pay the price, if the Seller has fully performed the service with the express and prior consent of the Consumer, who was informed before the commencement of the provision that after the provision of the service by the entrepreneur, he will lose the right to withdraw from the contract, and took note of this;
  2. Agreement in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline to withdraw from the Agreement;
  3. Agreement in which the subject of the service is non-prefabricated Goods, manufactured according to the Consumer's specifications or serving to meet his individual needs;
  4. Contracts in which the subject of the service is Goods that deteriorate quickly or have a short shelf life;
  5. A contract in which the subject of the service is Goods delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery;
  6. Contracts in which the subject of the service are products which, after delivery, due to their nature, are inseparably connected with other things;
  7. Agreement in which the subject of the service are alcoholic beverages, the price of which was agreed upon concluding the Sales Agreement, and the delivery of which may take place only after 30 days and the value of which depends on market fluctuations over which the Seller has no control;</ li>
  8. Agreement in which the Consumer expressly requested that the Seller come to him for urgent repair or maintenance; if the Seller additionally provides services other than those requested by the Consumer, or provides Goods other than spare parts necessary for repair or maintenance, the Consumer has the right to withdraw from the Agreement in relation to additional services or Goods;
  9. Contracts in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery;
  10. Agreement the subject of which is the delivery of newspapers, periodicals or magazines, with the exception of the Subscription Agreement;
  11. Agreement concluded by public auction;
  12. Contracts for the provision of services for which the Consumer is obliged to pay a price, in the case of which the Consumer has expressly requested the Seller to come to him for repairs, and the service has already been fully performed with the express and prior consent of the Consumer.< /li>
  13. Contracts for the provision of services in the field of accommodation, other than for residential purposes, transport of goods, car rental, catering, services related to recreation, entertainment, sports or cultural events, if the contract specifies the day or period of service provision;</li >
  14. Agreements for the supply of Digital Content, not delivered on a tangible medium, for which the Consumer is obliged to pay the price, if the Seller commenced the provision with the express and prior consent of the Consumer, who was informed before the commencement of the provision that after the Seller has completed the provision, he will lose the right to withdraw from the contract and acknowledged it, and the Seller provided the consumer with the confirmation referred to in Art. 15 section 1 and 2 or art. 21 section 1 of the Consumer Rights Act.

Contract withdrawal form template

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